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Privacy information

Dewalt Privacy Policy

This policy explains how Dewalt handles information submitted through website forms and normal browsing interactions.

Information you provide

When you submit a request, we may collect your name, email, company, selected tool category and message details. This information is used to answer product, service, support and planning questions related to Dewalt power tools, hand tools, garden tools and pneumatic tools.

Operational data

Basic technical information such as browser type, approximate location, referring page and interaction timing may be processed to maintain website reliability, detect abuse and improve page performance. This information is not used to create sensitive profiles.

Sharing and retention

Inquiry details may be shared with internal support, product or service contacts when needed to respond. We retain form submissions only as long as reasonably necessary for support, compliance and operational records.

Your choices

You may request correction or deletion of personal information associated with a website inquiry by contacting [email protected]. Some records may be retained when required for legitimate operational or legal reasons.

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Share the tool category, runtime target, jobsite conditions, and purchase timeline. A Dewalt specialist will route your request to the right product or support workflow.

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Typical routing time: one business day.